1. DEFINITIONS

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For the purpose of these Terms and Conditions (the "Terms"):

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• 'ConnectTee' refers to CONNECT TEE PRIVATE LIMITED, the owner and operator of the ConnectTee Website and App.

• 'Website' means the website www.connect-tee.com

• 'App' refers to the ConnectTee mobile application.

• 'User' means any person who accesses, browses, or uses the ConnectTee Website or App.

• 'Club' means any golf course or club, sports facility or organization that is listed in the ConnectTee app. For clarification, Connect Tee does not enable Users to book tee times with the Clubs. Tee times must be booked by Users directly with the golf course or through other web-sites or apps as relevant.

• 'Services' include, but are not limited to, course reservations, public games, classes, open matches, private classes, courses, tournaments, and leagues offered through ConnectTee.

• 'Content' means any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials.

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2. GENERAL INFORMATION

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The ownership of this website, connect-tee.com (hereinafter referred to as Website) and of the ConnectTee Application (hereinafter referred to as App) is held by: Connect Tee Private Limited, registered at Turret House, Fitzgeorge Avenue, New Malden, KT3 4SH, United Kingdom with Companies House registration number 16687975.

This document (as well as all other agreements, deeds and/or documentation mentioned herein) regulates the terms and conditions governing the use of this Website and the App and the purchase or acquisition of services on it, 

the activity that ConnectTee develops through the Website or the App shall include, but not be limited to, 

a) Building local golf communities within the App b) enabling communication between members of the App through creating groups c) messaging service within the App and and booking of golf games. 

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In addition to reading these Terms, before accessing, browsing and/or using this Website, the User must have read the cookies policy, and ConnectTee's privacy policy on data protection. By using this Website or making and/or requesting the acquisition of a product and/or service through it, the User agrees to be bound by the Conditions. ConnectTee reserves the right to modify the Terms from time to time. 

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ConnectTee shall offer various services to Users, aimed at improving their golfing experience. These services may include:

• Host Games: Users must book tee times at a golf course of their choice outside of the app and post these as Open Games on the App to invite other Users to join them. Such games will be deemed as being Hosted by the user who posts them.

• Join Games: Users can request & join open slots made available by Users hosting games.

• Join & participate in Groups: Join location based ConnectTee groups or private groups and engage with members of the group

• Tournaments: Users can participate in organized tournaments, organized by promoters of ConnectTee and hosts using the app.​

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For all questions that the User may have regarding the Terms, they can contact ConnectTee Customer Service using the email address: ContactUs@connect-tee.com

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3. INTELLECTUAL PROPERTY

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All content, features, and functionality on the Website and App, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of ConnectTee, its licensors, or other content suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

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Users are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and App solely for personal, non-commercial purposes in accordance with these Terms.

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Users may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website or App, except as follows:

• Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.

• You may store files that are automatically cached by your Web browser for display enhancement purposes.

• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

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The ConnectTee name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ConnectTee or its affiliates or licensors. Users must not use such marks without the prior written permission of ConnectTee.

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4. THE USER

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Access, navigation, and use of the Website attributes the condition of User constitutes acceptance of User status and agreement to these Conditions.

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The User assumes responsibility for the correct use of the Website and the App. The User accepts and warrants that they will: 

• Use the Website and the App only for lawful enquiries, usage & purchases.

• Not make any false or fraudulent use or purchases. Any suspected fraudulent use or purchase may be cancelled.  

• Provide accurate and lawful contact details, including email address, name, age and gender (if provided) 

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The User declares to be over 18 years of age and to have legal capacity to enter into contracts through this Website and the App.

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The Website and the App are primarily aimed at Users residing in United Kingdom. ConnectTee does not guarantee that the Website or the App complies with the laws of other countries, either in whole or in part. ConnectTee declines any responsibility that may arise from such access, nor does it ensure shipments or provision of services outside of United Kingdom.

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The User may formalise, at their option, with ConnectTee the contract for the sale of the desired products and / or services in any of the languages in which these Conditions are available on this Website

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5. User Misconduct and Community Guidelines

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ConnectTee is not responsible for any misconduct by other Users that occurs before, during, or after a requesting to join a game or hosting a game using the ConnectTee system. This includes any inappropriate, disruptive, bullying or unsportsmanlike behavior exhibited by users. ConnectTee encourages fair play and respectful behavior among all users.

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Preventive Measures:

- ConnectTee shall endeavour to implement reasonable User verification processes and maintains clear community guidelines to minimize the risk of misconduct. All Users are required to agree to the Community Guidelines below when creating an account.

- All chat communications within the ConnectTee App are subject to monitoring by ConnectTee administrators and moderators to ensure compliance with our Community Guidelines and to maintain a safe environment for all users.

- ConnectTee does not allow users to have a one-on-one / private chat with other users

- ConnectTee game or group chat feature has a profanity filter and asks users to edit the comments before posting in the chat

- Users can report inappropriate messages directly within the chat by using the message flagging feature. Flagged messages are reviewed by ConnectTee moderators who will take appropriate action, which may include message removal, user warning, or account suspension.

- ConnectTee chat feature does not allow pictures or attachments to be shared

- Group admins for user groups can remove users from their groups if they do not follow community guidelines. ConnectTee admins can remove users from ConnectTee defined location groups.

- Game hosts can cancel games, which closes any games related chats

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6. Community Guidelines

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1. ​ Respect for All Users:

▪ Treat all users, players, coaches, and staff with respect regardless of skill level, age, gender, race, or background.

▪ Use appropriate language and avoid offensive, discriminatory, or hateful speech.​

Prohibited Content: Users may not post, share, or transmit content that:

- Contains profanity, obscenity, or vulgar language

- Is sexually explicit or suggestive

- Promotes violence, threats, or harassment

- Contains hate speech or discrimination based on race, ethnicity, gender, religion, sexual orientation, or disability

- Includes spam, advertising, or commercial solicitation

- Contains false or misleading information

- Violates any third party's intellectual property or privacy rights

- Is illegal or promotes illegal activities

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1.  Fair Play:

▪ Play fairly and honestly. Cheating or deliberately manipulating scores is strictly prohibited.

▪ Respect the rules of the sport and the decisions of officials or referees.

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3. Punctuality and Reliability:

▪ Arrive on time for the games.  

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4. Proper Use of Facilities:

▪ Treat club facilities and equipment with care.

▪ Follow club-specific rules regarding attire, equipment use, and facility access.

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5. Safety First:

▪ Report any unsafe conditions or equipment issues to club staff immediately.

▪ Do not engage in behavior that could endanger yourself or others.

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6. Appropriate Communication:

▪ Keep communication through the app or at clubs respectful and related to sports activities.

▪ Do not use ConnectTee to harass, threaten, or inappropriately contact other users.

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7. Privacy and Consent:

▪ Respect others' privacy. Do not share personal information about other users without their consent.

▪ Ask for permission before taking or sharing photos/videos of other players.

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8. Honest Representations:

▪ Provide accurate information about your skill level and playing experience.

▪ Do not misrepresent your identity or create multiple accounts.

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9. Dispute Resolution:

▪ Attempt to resolve conflicts amicably and professionally.

▪ Use appropriate channels (club management, ConnectTee support) to report issues rather than engaging in public disputes.

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10. Compliance with Local Laws: 

▪Adhere to all local laws and regulations while using ConnectTeeservices or at club facilities.

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User Safety Tips:

• Always meet new players in public, well-lit areas.

• Inform a friend or family member about your plans when meeting new people.

• Trust your instincts -- if a situation feels uncomfortable, don't hesitate to leave.

• Keep your personal information private until you feel comfortable sharing it.

• Report any suspicious behavior to both the club and ConnectTee immediately.

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While ConnectTee strives to provide the best possible support through our customer service channels, there are limitations to what we can do.

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•Consequences of Misconduct: Users who engage in misconduct may face consequences, including temporary or permanent bans from the ConnectTee platform. The severity of the consequence will depend on the nature and frequency of the misconduct.

Consequences for Violations: Violations of chat guidelines may result in:

• Removal of the offending message(s)

• Warning notification to the user

• Temporary suspension 

• Removal from specific groups or game postings or game deletion

• Permanent suspension or termination of the user's account

ConnectTee reserves sole discretion in determining what constitutes a violation and the appropriate response.

User Consent: By accessing and using ConnectTee's chat features, you expressly consent to the monitoring and moderation of your communications as described herein.

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•Privacy and Confidentiality: ConnectTee assures users that any reports of misconduct will be handled with discretion and in accordance with applicable privacy laws. We respect the privacy of all parties involved while addressing these issues.

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•Dispute Resolution Process: In cases of misconduct, we recommend that players first contact the club where the incident occurred, explaining the situation in detail. ConnectTee will need to contact the club to fully understand the case. Once we have determined that a User's behavior does not respect our community guidelines, that Users' access to ConnectTee Website and App may be withdrawn, at ConnectTee's sole discretion.

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ConnectTee will make every effort to take the best decisions possible to ensure the community remains strong. However, in cases of serious misconduct, we recommend users present these cases to local authorities. ConnectTee will provide all reasonable support to reduce the impact on each User.

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7. Course Conditions

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ConnectTee is not responsible for issues related to the condition of the course where a game  is played. This includes matters such as maintenance, quality, or safety concerns of the facility.

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While we aim to support our Users through customer service channels, please note the following:

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• Reporting Issues: Users should address any problems related to court conditions directly with the club or facility management.

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• Support Limitations: ConnectTee has no direct authority over coursemaintenance or safety. Resolution of issues related to course conditions must be handled by club or facility management.

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• Accuracy of Information: Only the club is responsible for the information provided on ConnectTee. This information includes, but is not limited to: photographs, logos, course specifications and characteristics, contact information, location, listed amenities, operating hours, and any other descriptive information provided by the club.

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• Booking Verification: Users are encouraged to verify booking details directly with the host before arriving, especially for important games or events.

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• Weather Conditions: ConnectTee is not responsible for weather-related cancellations or course conditions. Users should check the club's weather policy and contact the club directly for such issues.

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• Equipment: Users are responsible for bringing their own equipment unless otherwise stated by the game host. ConnectTee is not responsible for the availability or condition of any equipment provided by the club.

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• Club Policies: Each club may have its own specific policies regarding course use, cancellations, and refunds. Users are advised to familiarize themselves with these policies when hosting a game through ConnectTee.

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• Dispute Resolution: In case of any disputes regarding court conditions or information accuracy, users should first attempt to resolve the issue with the club. ConnectTee may assist in facilitating communication but is not responsible for the final resolution.

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These guidelines are in place to ensure clear understanding of responsibilities among ConnectTee, the clubs, and the users. They aim to minimize misunderstandings and provide a framework for addressing potential issues that may arise during the use of the ConnectTee service.

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8. Game No Show

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The User is aware that, in case of not showing up for a confirmed game, the host may inform ConnectTee by emailing ConnectTee at ContactUs@Connect-Tee.com. In case of repeated no-shows by a particular use ConnectTee will remove the user from their app. 

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9. WRITTEN COMMUNICATIONS AND NOTIFICATIONS

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By using this Website or App, the User accepts that most communications with ConnectTee will be electronic (email or notices published on the Website or App).

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For contractual purposes, the User consents to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that ConnectTee sends electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.

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The User can send notifications and/or communicate with ConnectTee through the Website or App, or via email to Custmer Service at: ContactUs@connect-tee.com.

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Unless otherwise stipulated, ConnectTee may contact and/or notify the User at their email address, phone number, or at the postal address provided.

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10. WAIVER

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No waiver by ConnectTee of a specific right or legal action or ConnectTee's failure to demand strict compliance by the User with any of their obligations will imply, neither a waiver of other rights or actions derived from a contract or the Terms, nor will it exempt the User from fulfilling their obligations.

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No waiver by ConnectTee of any of these Terms or of the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and is formalized and communicated to the User in writing.

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11. ENTIRE AGREEMENT

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These Terms and any document expressly referred to in them constitute the entire agreement between the User and ConnectTee in relation to the object of purchase and replace any other prior agreement, agreement or promise made verbally or in writing by the same parties.

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The User and ConnectTee acknowledge having consented to the conclusion of a contract without having relied on any declaration or promise made by the other party, except what is expressly mentioned in these Terms.

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12. DATA PROTECTION

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The personal data you provide to ConnectTee in the course of a transaction on the Website or App and during the duration of your relationship with ConnectTee will be processed in accordance with the following documents:

• Privacy Policy connect-tee.com/privacy

• General Terms and Conditions of Use

By accessing, browsing and/or using the Website or App, the User consents to the processing of said information and data and declares that all information or data provided by the Use

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13. APPLICABLE LEGISLATION AND JURISDICTION

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Access, navigation and/or use of this Website or App and contracts for the purchase of products through it will be governed by the laws of England and Wales.

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Any disputes that arises or is related to the access, navigation and/or use of the Website or App, or with the interpretation and execution of these Conditions, or with the purchase agreements between ConnectTee and the User, will be submitted to the exclusive jurisdiction of the English courts.

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14. COMPLAINTS AND CLAIMS

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The User can send ConnnectTee their complaints, claims or any other comment they wish to make through the Website or App, or via email to its Customer Service at: ContactUs@connect-tee.com.

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All actions you take and information you post on ConnectTee remain your responsibility. Therefore, you agree to indemnify, defend, release and hold us, and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives and agents harmless from and against any third-party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with:

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1. any negligent act, omission or willful misconduct on your part;

2. your access to and use of the Application;

3. the uploading or submission of Content to the Application by you;

4. any breach of these Terms by you; and/or

5. your violation of any law or of any rights of any third party.

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ConnectTee reserves the exclusive right to settle, compromise and pay all and any claims or causes of action that are brought against it without User prior consent. If necessary, ConnectTee may require the User to, co-operate fully and reasonably as required in the defense of any relevant claim.

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The foregoing provision does not require the User to indemnify any of ConnectTee Group for any unconscionable commercial practice for a third party's fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Application.

Assumption of Risk and Limitation of Liability

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By using ConnectTee to host games or participate in games, the User acknowledges and accepts that sports and related activities inherently involve physical risks. ConnectTee does not assume responsibility for injuries, accidents, or damage to the User or their belongings incurred during these activities.

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The User agrees to participate at their own risk and undertake necessary safety precautions. ConnectTee disclaims liability for any such incidents, except where liability cannot be excluded under applicable law. Furthermore, by using this platform, The User release ConnectTee and its affiliates from any claims relating to these risks.

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15. UPDATES TO TERMS

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ConnectTee reserves the right to modify these Terms at any time. Users will be notified of any changes through the Website or App. Continued use of ConnectTeeservices after such modifications constitutes acceptance of the updated Terms. Users are encouraged to review the Terms regularly.

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16. AGE RESTRICTIONS

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Users must be at least 18 years old to use ConnectTee services. Users between 13 and 18 may use the service with parental or guardian consent and supervision. ConnectTee reserves the right to request proof of age at any time but does not assume any liability.

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17. FORCE MAJEURE

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ConnectTee shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service.

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18. SEVERABILITY

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If any provision of these Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

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19. THIRD-PARTY LINKS AND CONTENT

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The ConnectTee Website and App may contain links to third-party (including clubs websites or services) that are not owned or controlled by ConnectTee. ConnectTee has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Users access such websites or services at their own risk.

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20. USER-GENERATED CONTENT

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Users retain any and all of their rights to any content they submit, post or display on or through ConnectTee. By submitting, posting or displaying content, users grant ConnectTee a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute such content. ConnectTee reserves the right to remove any user-generated content that violates these Terms or is otherwise objectionable.

Users can manage their personal information through their account settings. The users may write to ConnectTee as ContactUs@Connect-Tee.com and request the admin to delete their profile or content. Users should be aware that deleting their profile will result in the loss of all associated data and cannot be undone.

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21. TERMINATION

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ConnectTee may terminate or suspend access to its service immediately, without prior notice or liability, for any reason whatsoever, including without limitation where a User is in breach of the Conditions. Upon termination, a User's right to use the service will immediately cease. Users may request termination of their respective account at any time by contacting ConnectTee customer service at ContactUse@connect-tee.com

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22. LANGUAGE

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These Conditions are written in UK English. Where ConnectTee provides a translated version, this is solely for the convenience of the Users. In the event of any conflict between the UK English version and a translated version, the UK English version shall prevail.